Analytics

Analytics

Comprehensive insights into your voice AI performance

12,847

Total Calls

84.2%

Success Rate

3m 24s

Avg Call Duration

47

Active Conversations

Call Volume Over Time

Mon: 1,842
Tue: 2,154
Wed: 2,647
Thu: 1,923
Fri: 2,891
Sat: 1,234
Sun: 987
TimeCall Volume

Call Outcomes

Successful70%
Failed15%
No Answer10%
Busy5%

Agent Performance Comparison

Sales Pro

1247 calls

92%

Support Expert

892 calls

88%

Recruiter AI

567 calls

85%

Appointment Setter

734 calls

78%

Market Research

321 calls

72%

Call Distribution

Inbound Calls4,231
Outbound Calls8,616
Missed Calls327
Failed Calls189

Performance Metrics

First Call Resolution76.3%
Customer Satisfaction4.2/5.0
Avg Response Time1.2s
Peak Concurrent142

Business Impact

Leads Generated2,847
Appointments Set892
Sales Closed347
Support Resolved3,451